Getting Started
This website has been designed as a simple guide to help you get started
using Simtext. If this site does not answer your query, you may contact
us via email at customerservices@simtext.com.
This chapter contains the following:
Preparing your phone to use Simtext
Before joining Simtext, please ensure:
1. Your GPRS settings are correctly configured (see 'Testing your
GPRS settings' below).
2. You have sufficient calling credit on your mobile (if you are a prepay
mobile user).
Testing your GPRS settings:
If you can view internet (WAP) pages such as www.bbc.co.uk on your mobile then your GPRS settings are correctly configured. If you are still not sure whether your settings are correct, and would like to test them, follow these instructions:
First press the ‘Menu’ key (this is the key directly above
the green ‘Answer phone’ button) to open the main menu. Then
scroll down to and select Services > Go to address > then enter
an internet address (eg www.bbc.co.uk) and press OK.
Your phone will then establish a GPRS connection. If you can see the
site you entered once you have made a connection, your GPRS settings are
correctly configured.
If you are unable to see the site you entered, and you have not downloaded
WAP pages onto your mobile before, your settings may not be configured
correctly. If so, contact your service provider for further assistance,
click here for details. Alternatively
you may wish to have new settings sent to your phone using this WAP
configurator.
Checking your calling credit:
If you are a pay as you go mobile
user, you will need to have calling credit available on your mobile phone
to use Simtext. Your balance can be obtained by dialing the number provided
to you by your service provider.
Registering and Downloading Simtext
If your GPRS settings are correctly configured, you can join Simtext
by sending us a text message. Go to www.simtext.com to follow the process.
Once our system has received this request, we will send you a WAP push
message containing a link which will allow you to download Simtext onto
your mobile.
When it arrives on your
phone choose Show > Options > Retrieve. This will connect you to
Simtext. Choose OK to Download the application.
Finding Simtext on your phone
Simtext is stored in the ‘Applications’ folder on your mobile.
To access the ‘Applications’ folder, first press the ‘Menu’
key to be taken to the phones main menu, and scroll down to the ‘Applications’
folder. Then press Select > Select application > Select > then
highlight Simtext, and press Options > Open. See below to create a
shortcut.
Shortcuts and additional settings
Once Simtext has been installed successfully on your mobile phone, you
may wish to:
1. Create a shortcut to Simtext - to make it easier to access
2. Set 'Web access' to 'Allow' - to allow messages
to be sent more easily
Creating a shortcut to Simtext: To create
a shortcut to Simtext, press the Menu key to open the main menu, and scroll
down to ‘Settings’. Then Select > Personal shortcuts >
Organise Go to options. Scroll to the ‘Application’ option
and select Move > Move to top > Done. Then to access Simtext from
now on, you simply have to select the ‘Go to’ key, which is
directly above the red, ‘Phone down’ button. Alternatively
you can use the menu number to go straight to the folder, just press menu
11 and you will be taken to the Applications folder.
Set ‘Web Access’ to ‘Allow’:
Setting ‘Web Access’ to ‘Allow’ means that you
don’t have to do this manually each time that you send or receive
a message.
To ‘Allow web access’ highlight Simtext in the ‘Applications’
folder. Then select Options > Web Access > Allowed > Select.
Troubleshooting
Problems downloading Simtext
If you receive the WAP push message from Simtext, but are unable to successfully
download the software onto your mobile, you can download the application
manually.
This is achieved by opening
‘Services’ on the phones main menu, the selecting Services inbox
> Select, then scrolling down to ‘Simtext’ and selecting
Options > Retrieve. Your phone will then establish a GPRS connection,
and you will be taken to a Simtext WAP page. Wait several seconds, and the
application will download automatically. However, if you’re still
unable to access the WAP page, your GPRS settings maybe incorrect. See ‘Testing
your GPRS settings’ for more information.
If you have any other problems with Simtext that cannot be resolved on
this website please email us at customerservices@simtext.com
|
