Getting Started
This website has been designed as a simple guide to help you get started
using Simtext. If this site does not answer your query, you may contact
us via email at customerservices@simtext.com.
This chapter contains the following:
Preparing your phone to use Simtext
Before joining Simtext, please ensure:
1. Your GPRS settings are correctly configured (see 'Testing your
GPRS settings' below).
2. You have sufficient calling credit on your mobile (if you are a prepay
mobile user).
Testing your GPRS settings:
If you can view internet (WAP) pages such as www.bbc.co.uk on your mobile then your GPRS settings are correctly configured. If you are still not sure whether your settings are correct, and would like to test them, follow these instructions:
First press the Menu key (this is the button directly above 5 and 6 on
your key pad) to open the main menu. Then select Services > Options
> Add bookmark > then enter a website you want to see (eg www.bbc.co.uk)
into the address field, then select Options > Save.
Once the bookmark has been saved, select Options > Download. If you
can see the site you entered once you have made a connection, your GPRS
settings are correctly configured.
If you are unable to see it, and you have not downloaded WAP pages onto
your mobile before, your settings may not be configured correctly. If so, contact your service provider for further assistance,
click here for details. Alternatively
you may wish to have new settings sent to your phone using this WAP
configurator.
Checking your calling credit:
If you are a pay as you go mobile
user, you will need to have calling credit available on your mobile phone
to use Simtext. Your balance can be obtained by dialing the number provided
to you by your service provider.
Registering and Downloading Simtext
If your GPRS settings are correctly configured, you can join Simtext
by sending us a text message. Go to www.simtext.com to follow the process.
Once our system has received this request, we will send you a WAP push
message containing a link which will allow you to download Simtext onto
your mobile.
When it arrives on your
phone choose Show > Options > Download Message. This will connect
you to Simtext. Choose 'YES' to Download the application to phone memory.
Finding Simtext on your phone
Simtext is stored in the ‘Applications’ folder on your mobile.
To access the ‘Applications’ folder, first press the Menu
key to be taken to the phones main menu. Here you may need to scroll down
to the ‘Applications’ folder, depending on its position on
the menu. See below to create a shortcut. Open the folder and you will
see that it contains the Simtext application. Open Simtext and start sending
messages.
Shortcuts and additional settings
Once Simtext has been installed successfully on your mobile phone, you
may wish to:
1. Create a shortcut to Simtext - to make it easier to access
2. Set 'Web access' to 'Allow' - to allow messages
to be sent more easily
Creating a shortcut to Simtext: To create
a shortcut to Simtext, press the Menu key to open the main menu, and scroll
to ‘Applications’. Then select Options > Move. Then, using
the scroll key move the folder to the top of the list or grid, and select
OK. Then to access Simtext from now on, you simply have to select the
Menu key, and then open ‘Applications’ and Simtext.
Set ‘Web Access’ to ‘Allow’:
Setting ‘Web Access’ to ‘Allow’ means that you
don’t have to do this manually each time that you send or receive
a message.
To ‘Allow web access’ highlight Simtext in the applications
folder. Then select Options > Settings > Settings > Network connection
> Options > Change > Allowed > OK.
Troubleshooting
Problems downloading Simtext
If you receive the WAP push message from Simtext, but are unable to successfully
download the software onto your mobile, you can download the application
manually.
This is achieved by going
to your normal SMS Inbox, where you will see a ‘Service msg’
titled Simtext. If you scroll to the service message, then select Options
> Download message, your phone will make a GPRS connection and you will
be taken to a Simtext WAP page. The application should download automatically.
However, if you’re still unable to access the WAP page, your GPRS
settings maybe incorrect. See ‘Testing your GPRS settings’ for
more information.
If you have any other problems with Simtext that cannot be resolved on
this website please email us at customerservices@simtext.com
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