Getting Started

This website has been designed as a simple guide to help you get started using Simtext. If this site does not answer your query, you may contact us via email at customerservices@simtext.com.

This chapter contains the following:



Preparing your phone to use Simtext

Before joining Simtext, please ensure:

1. Your GPRS settings are correctly configured (see 'Testing your GPRS settings' below).
2. You have sufficient calling credit on your mobile (if you are a prepay mobile user).


Testing your GPRS settings:

If you can view internet (WAP) pages such as www.bbc.co.uk on your mobile then your GPRS settings are correctly configured. If you are still not sure whether your settings are correct, and would like to test them, follow these instructions:

First press central Menu key to open the main menu. Then select Vodafone Live and select New. If you can connect to the service you are using GPRS. If you cannot connect and are taken to a further menu choose Go to URL and enter a website such as www.bbc.co.uk. If you are taken to the site you entered your GPRS settings are configured correctly.

If you are unable to see the site you entered, and you have not downloaded WAP pages onto your mobile before, your settings may not be configured correctly. If so, contact your service provider for further assistance, click here for details.

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Checking your calling credit:

If you are a pay as you go mobile user, you will need to have calling credit available on your mobile phone to use Simtext. Your balance can be obtained by dialing the number provided to you by your service provider.


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Registering and Downloading Simtext

If your GPRS settings are correctly configured, you can join Simtext by sending us a text message. Go to www.simtext.com to follow the process. Once our system has received this request, we will send you a WAP push message containing a link which will allow you to download Simtext onto your mobile.

When you receive the WAP push message from Simtext, select download to download Simtext

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Finding Simtext on your phone

Simtext is stored in the ‘Java Games’ folder on your mobile. To access this select ‘Fun & Games’ from the main menu, then select 'Java Games' and then choose 'Saved Games'. You will see Simtext in this folder. Scroll to Simtext press the central menue key to open it. If you are asked whether to connect to the network, select Yes. You can also reach Simtext via a shortcut by pressing menu then 3, 1, 1. Open Simtext and start sending messages.

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Shortcuts and additional settings

Once Simtext has been installed successfully on your mobile phone, you may wish to:

1. Create a shortcut to Simtext - to make it easier to access
2. Set 'Web access' to 'Allow' - to allow messages to be sent more easily

Creating a shortcut to Simtext: You can reach Simtext via a shortcut by pressing menu then 3, 1, 1.

Set ‘Web Access’ to ‘Allow’: Setting ‘Web Access’ to ‘Allow’ means that you don’t have to do this manually each time you open Simtext.

To allow access to Simtext without having to confirm each time, choose Fun & Games > Java Games > Settings > Online Service and select 'No'.

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Troubleshooting

Problems downloading Simtext

If you receive the WAP push message from Simtext, but are unable to successfully download the software onto your mobile, you can download the application manually.

This is achieved by going to your normal SMS Inbox, where you will see a ‘Service msg’ titled Simtext. If you scroll to the service message, then select Options > Download message, your phone will make a GPRS connection and you will be taken to a Simtext WAP page. The application should download automatically. However, if you’re still unable to access the WAP page, your GPRS settings maybe incorrect. See ‘Testing your GPRS settings’ for more information.

If you have any other problems with Simtext that cannot be resolved on this website please email us at customerservices@simtext.com

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